How Can We Help?

Account Information

Does TradeZero America accept accounts outside the United States?

How much is needed to open a new account?

How can I fund my account?

Trading Platforms

Do you offer a live paper trading account?

Does the demo provide real time data?

When will I receive access to the trading platform?

Fees and Rates

Are there any fees associated with zero commission options trading?

Are there any other fees associated with zero commission stock trading?

How are overnight borrow rates calculated?

General Trading

What Time In Force (TIF) can I use on TradeZero’s trading platform?

What is the Limit Up-Limit Down Rule?

What are some reasons TradeZero America may close out a position?

Short Selling

What is the Short List?

How are clients able to see what is easy to borrow? (no locate required)

What are the short locate fees?

Options Trading

Does TradeZero America offer options trading?

Does TradeZero America charge commission to trade options?

Does the Pattern Day Trading (PDT) Rule apply to options trading?

IPOs

What is an Initial Public Offering (IPO)?

Can I participate in an initial public offering (IPO new issue)?

Can I place market orders when trading an initial public offering (IPO)?

Account Security

Multi-Factor Authentication

About TradeZero

Who is TradeZero?

What are the client support options?

I do not have experience trading, but I am curious and I want to learn, can you help?