Support

What is multi-factor authentication (MFA)?

Multi-factor authentication (MFA) is an added layer of security that helps ensure only you can access your account.

How it works:

  • You log in with your username and password
  • You are then required to enter a unique 6-digit code
  • The code can be received via:
  • An authenticator app
  • SMS (text message)

Important:

  • MFA is required for all TradeZero accounts
  • It helps protect your account from unauthorized access"

Still have questions? We’re here for you!
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Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 7:00 AM - 5:00 PM ET). We always pick up.
Email: Send your queries to support@tradezero.us and we’ll get back to you promptly.