How Can We Help?

TradeZero America

Getting Started

Can I open an account if I live outside the U.S.?

How do I check my account balance?

How much money do I need to start trading?

Account Information

Can you set a daily loss limit on my account?

Does TradeZero America accept accounts outside the United States?

How can I check my account balance?

Trading Platforms

Can I trade "F" Shares on the TradeZero platform?

Can you use the trading platform on a Mac computer?

How much money must I have in my account to maintain access to a trading platform?

Fees And Rates

Are there any fees associated with zero commission options trading?

Are there any other fees associated with zero commission stock trading?

Does TradeZero America charge an inactivity fee?

General Trading

Are there any day trading restrictions?

Are there any price limitations on stocks I can trade?

Can you set a daily loss limit on my account?

Short Selling

How are clients able to see what is easy to borrow? (no locate required)

How are overnight borrow rates calculated?

What are the short locate fees?

Options Trading

Can I be assigned on my short option position prior to expiration?

Can I exercise an option prior to expiration?

Can I be assigned early on options?

IPOs

Are IPO stocks marginable?

Can I participate in an initial public offering (IPO new issue)?

Can I place market orders when trading an initial public offering (IPO)?

About TradeZero

How can I become an associate of TradeZero America?

How does TradeZero America profit from zero commission orders?

I do not have experience trading, but I am curious and I want to learn, can you help?

Account Security

What Authenticator App can I use?

What is multi-factor authentication (MFA)?

What should I do if I get a new phone or change my phone number?

Corporate Accounts

Are corporate accounts treated differently from individual accounts?

Can I open a corporate account at TradeZero?

If a mandatory corporate action is declared on a stock I hold, what happens?

Deposits & Withdrawals

Are there fees for deposits and withdrawals?

Are there limits on ACH deposits?

Are there limits on withdrawals?

Low-Priced Securities

Are there any price limitations on stocks I can trade?

Can I trade “F” shares on the TradeZero platform?

Can I trade OTC or low-priced securities?

Margin & Risk

How do I avoid a Good Faith Violation?

How much equity do I need to qualify for 4x leverage?

How much leverage do new margin accounts receive?