Support

What are the system requirements for ZeroPro?

ZeroPro is a Windows-based platform and requires a compatible system to run effectively.

Minimum Requirements:

  • Operating System: Windows 10 or higher
  • RAM: 4 GB
  • Storage: 60 MB free disk space
  • Processor: Intel Core i3, AMD Ryzen 3, or equivalent
  • Display: Full HD resolution
  • Internet: 25 Mbps download speed (suitable for basic trading)

Recommended Specifications:

  • RAM: 8 GB or higher
  • Processor: Intel Core i5/i7 or equivalent/better

Internet Requirements:

  • Wired Ethernet connection recommended over WiFi
  • Download Speed: 65 Mbps or higher
  • Upload Speed: 20 Mbps or higher
  • Latency (Ping): 30 ms or lower

Mac Compatibility:

  • ZeroPro is not compatible with macOS
  • Mac users can access TradeZero via TZ1 or ZeroFree
  • Windows emulation may be used, but TradeZero does not provide support for emulation-related issues

Still have questions? We’re here for you!
Live Chat: Get instant help with our 24/7 x 365 live chat support.
Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 7:00 AM - 5:00 PM ET). We always pick up.
Email: Send your queries to support@tradezero.us and we’ll get back to you promptly.