Support

Why can’t I place a market order on an IPO?

No. Only limit orders are accepted on the first day an IPO begins trading.

Important:

  • Market orders are not permitted on IPO day
  • After the first day, market orders are allowed during regular market hours (9:30 AM – 4:00 PM ET)
  • If you are unsure whether an order is marketable, you can contact trade support for assistance

Still have questions? We’re here for you!
Live Chat: Get instant help with our 24/7 x 365 live chat support.
Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 7:00 AM - 5:00 PM ET). We always pick up.
Email: Send your queries to support@tradezero.us and we’ll get back to you promptly.