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Why did TradeZero withhold funds when I made a withdrawal request?

TradeZero may withhold funds from your account when making a withdrawal for the following reasons:

  • If you have short positions or using margin in your account.
  • If all your positions are closed and settled but you have used overnight margin in the past 45 days.
  • If you have traded American Depositary Receipts (ADR) in the past 45 days.
  • If you held a security(s) short overnight, and the security declared a dividend while your account was short.
  • If you held a security(s) and there is a corporate action that is not fully settled.
  • If your ACH deposit is less than 30 days settled in your account.

These are some but not all the reasons TradeZero may withhold funds when making a withdrawal from your account.

The banking department will send you an email describing the reason some of your funds are being held back. The email will detail when and how you may remove the remaining funds.

Still have questions? We're here for you!

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Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 8:00 AM - 5:00 PM ET). We always pick up.

Email: Send your queries to support@tradezero.us and we'll get back to you promptly.