CPU: Intel Core i3, AMD Ryzen 3 or equivalent

Internet Connection: 25 Mbps download speed (suitable for basic trading activity)

Recommended Specifications for better performance:

RAM: 8GB or higher (If using multiple monitors, consider increasing RAM for better performance)

Connection Type – wired (ethernet) connection for better stability (preferred over WiFi).

If you require high frequency data streaming, or work with large data loads (multiple data feeds, charts, other third party applications utilizing streaming data) review your data plan and consult with your ISP; an unlimited or a high cap data plan is recommended.

Upload speed 20 mbps or better; Latency (Ping) - 30 ms or lower

Download Speed - 65 Mbps or higher (recommended for active trading)

Note: ZeroPro is not compatible with Mac OS; * alternatively see ZeroWeb, ZeroFree requirements if using Mac OS

Still have questions? We're here for you!

Live Chat: Get instant help with our 24/7 x 365 live chat support.

Phone: Call us at +1-866-995-9585 (Monday - Friday, 7 AM - 5 PM ET). We always pick up.

The free demo provides streaming 15 minute delayed data. 

Demo executions DO NOT in any way reflect live trading executions. 

They should not be used as a metric for how live trading works or executes in any way.

Yes, ZeroWeb and ZeroFree can be used on any browser. 

The ZeroPro platform may be used with Windows emulation, such as Parallels Desktop. 

However, TradeZero does not provide technical support for issues with the emulation software.

Accounts must have a minimum balance of $200 USD.

Yes, your account can be placed on hold or switched to our ZeroFree platform so you do not incur any software fees when taking time away from trading. 

Please make sure you make such request before 4 PM ET on the last business day of the month.

Phone: Call us at +1-866-995-9585 (Monday-Friday, 7AM-5PM ET). We always pick up.

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