Support

What are some reasons TradeZero America may close out a position?

Risk Sell Out Policy

TradeZero America, Inc. (the “Firm”) can force the sale or cover of equities and or option positions in a customer’s account(s) at any time without prior notice if a customer’s account poses a regulatory or financial risk to the customer, the Firm, or its clearing firm.

The following are examples of scenarios in which the firm may force the sale or cover of positions in a customer’s account. If during the trading day, the equity in a customer’s account:

  • Falls between 15 – 20%, TradeZero America may, at its discretion, buy-in or liquidate the customer’s position in order to raise account equity up to 25% or more;
  • Falls to 15%* or below, TradeZero America may, at its discretion, buy-in or liquidate the customer’s entire account.
  • Is over concentrated in one or more securities during pre-market or afterhours trading and the account is using margin in excess of 2X.
  • Or after quantitative or qualitative analysis, the position(s) in the account post undo regulatory or financial exposure for the client, the Firm, or its clearing firm.

*These percentages can be raised without notice due to increase in market volatility or increase in individual stock and option volatility.

After a buy-in or liquidation, it is the customer’s responsibility to maintain or increase account equity to meet any margin or equity requirements imposed by law or regulation, the Firm, or its clearing firm.

Short Position Closing Policy

If the Firm or its clearing firm cannot continue to borrow the securities in which a customer has a short position, the Firm or its clearing firm may close a customer’s short position.

For example:

  • SEC Rule 204 of Regulation SHO
  • Broker Recall

In these examples, TradeZero America will try to notify customers that their short position(s) may be covered and if the customer covers their position prior to a Reg Sho Rule 204 or Broker Recall buy-in, the customer may end up long the position.

A Reg Sho Rule 204 cover normally happens on the opening of trading on T+3 but if the customers position is greater than the opening volume, the covering transaction may be spread out during the day.

A Broker Recall can occur any time during the trading day.



Margin Call Liquidation


If the customer receives a margin call and fails to fund his/her account or fails to cover the call by liquidation, TradeZero or its clearing firm may liquidate any position(s) in the account to satisfy the margin call.

Furthermore, the margin requirement for day trading is calculated differently than the margin requirement for holding position(s) overnight.

As a result, if a customer is holding a position(s) in the afterhours trading session that will incur a large margin call or the portfolio is deemed too consolidated in one position by the Firm’s risk department, the Firm may reduce the position(s) to prevent an excessive margin call or undue risk.

This may bring the equity % for the portfolio to 50% or even 100% depending on the marginability of the position(s) and or the volatility of the securities held in the account.

Still have questions? We're here for you!
Live Chat: Get instant help with our 24/7 x 365 live chat support.
Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 8:00 AM - 5:00 PM ET). We always pick up.
Email: Send your queries to support@tradezero.us and we'll get back to you promptly.