Support

Does TradeZero Canada carry insurance to protect customer securities and funds from loss?

Yes, TradeZero Canada is a member of the Canadian Investor Protection Fund (CIPF), which provides protection to clients of member firms against the loss of up to $1 million in missing property, including securities and cash, due to member insolvency.

Therefore, in the unlikely event that TradeZero Canada were to become insolvent, your investments with us would be covered by CIPF up to the coverage limit. Please see https://www.cipf.ca/cipf-coverage/about-cipf-coverage for more information.


Additionally, TradeZero Canada maintains clearing accounts which hold client securities and cash with one or more United States broker dealers that are member firms of the Securities Investor Protection Corporation (“SIPC”).

In the event that one these SIPC member firms is placed in United States Securities Investor Protection Act liquidation, TradeZero Canada’s customers may be eligible for SIPC protection against the loss of securities and cash on a pass-through basis.

Please see: https://www.sipc.org/for-investors/investor-faqs

Still have questions? We're here for you!

Live Chat: Get instant help with our 24/7 x 365 live chat support.

Phone: Call us at +1-866-995-9585 (Monday - Friday, 7 AM - 5 PM ET). We always pick up.

Email: Send your queries to support@tradezero.ca and we'll get back to you promptly.