Support

When are platform fees charged?

Platform fees are charged on the 1st of each month.

Important:

  • Fees may be prorated if you start on or after the 15th of the month
  • To avoid being charged for the next billing cycle, any platform changes or cancellations must be completed by the last day of the month

Still have questions? We’re here for you!
Live Chat: Get instant help with our 24/7 x 365 live chat support.
Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 7:00 AM - 5:00 PM ET). We always pick up.
Email: Send your queries to support@tradezero.us and we’ll get back to you promptly.