Support

How long does an ACH transfer take? ​​

Typically, if you initiate an ACH deposit prior to 2:30 PM ET it can be available for trading the next day.

However, it is possible for an ACH deposit to take up to five business days after you initiate the ACH transfer to deposit into your TradeZero account.

Please make sure you have the necessary funds in your bank account for five business days after you initiate the ACH transfer to prevent a transfer reversal.

A transfer reversal may occur when a scheduled bank transfer is cancelled for insufficient funds.

Be aware, for every transfer reversal, TradeZero will charge your account a $50 fee. Your bank may also charge a transfer reversal fee.

TradeZero may revoke ACH transfer privileges for your account if it incurs more than 2 ACH REVERSALS.

There is an ACH deposit limit of $50,000 per 7 calendar days.

An ACH withdrawal will be processed on the same day under normal business circumstances if the request is submitted by 2:00 PM ET and the following conditions are met:

· The account has settled funds to cover the withdrawal
· The withdrawal will not create a margin call
· The withdrawal does not require compliance review
· The withdrawal is not a third-party transfer

Please note: there is a $50,000 withdrawal limit for ACH.

Still have questions? We're here for you!

Live Chat: Get instant help with our 24/7 x 365 live chat support.

Phone: Call us at +1-877-4-TRADE-0 (Monday - Friday, 8:00 AM - 5:00 PM ET). We always pick up.

Email: Send your queries to support@tradezero.us and we'll get back to you promptly.