Support

What are the reasons my options position(s) may be sold out?

Positions may be sold out for the following reasons:

  • Contracts are not fully held in cash (less than 100% equity).
  • Contracts held where the equity level is below $99.
  • Contracts that are in the money at 3:30 PM ET on the expiration date.

Still have questions? We're here for you!

Live Chat: Get instant help with our 24/7 x 365 live chat support.

Phone: Call us at +1-954-944-3885 (Monday - Friday, 8 AM - 5 PM ET). We always pick up.

Email: Send your queries to support@tradezero.co and we'll get back to you promptly.