How Can We Help?

Account Information

Can I freeze or put my account on hold so I do not pay software fees?

Can I set a daily loss limit on my account?

Do I need funds in my account to select my trading software?

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Trading Platforms

Are Hotkeys available on all platforms?

Can I freeze or put my account on hold so I do not pay software fees?

Can I use the TradeZero platform on Mac OS X?

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Fees And Rates

Does TradeZero charge any routing fees?

Does TradeZero Europe charge an inactivity fee?

How can my trade qualify for zero commission?

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General Trading

Can I hold more than 2:1 equity after 16:00 ET?

Can I set a daily loss limit on my account?

Does TradeZero Europe apply Pattern Day Trading (PDT) restrictions?

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Short Selling

How can I see which stocks are easy to borrow (no locate required)?

What are short locate fees?

What happens if I sell short a security and the stock is halted before I can cover my position?

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Options Trading

Does TradeZero Europe offer options trading?

How does TradeZero Europe handle options contracts on the expiration date?

What is the latest I can open an option position?

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About TradeZero

How are my securities and funds protected at TradeZero Europe?

I have no or little experience in trading, and I want to learn. Can you help?

What are the client support options?

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Account Security

Are my securities protected?

Can I choose not to have my money invested in a QMMF?

Do I have to give consent for TradeZero Europe to invest my money in a QMMF?

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Paper Trading

Paper Trading

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About Risk

What are the risks involved in Trading?

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Complaint Handling

How can I submit a complaint to TradeZero Europe, and what should I expect during the process?

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TradeZero Europe is located at Beursplein 5 in Amsterdam, 1012 JW, The Netherlands.

TradeZero Europe ("TZEU") is registered with the Dutch Chamber of Commerce in Amsterdam (number 87198932). TZEU is an execution only broker. TZEU does not provide investing or trading advice and its clients should make their own decisions or seek independent advice. Investing in securities involves risks of loss, which can be substantial. Furthermore, the use of margin is for experienced investors and traders only, as losses can be greater than any initial investment. Likewise, short selling as a trading strategy is extremely risky and can lead to potentially unlimited losses. Nothing on this website is an offer to sell or a solicitation of an offer to buy securities, products, or services by any person or entity in any jurisdiction where such distribution or use is prohibited by law.

TZEU is authorised and regulated by the Dutch Authority for Financial Markets (Autoriteit Financiële Markten - AFM). License number: 14006314.

The European Commission offers the Online Dispute Resolution (“ODR”) as a means for extrajudicial dispute resolution between businesses and consumers. You can access this portal via the Consumer Redress in the EU - European Commission. In the financial sector in the Netherlands, KiFID is the authority for extrajudicial dispute resolution. KiFID is connected to the ODR platform. TradeZero Europe BV is affiliated with KiFID under the registration number 400.000519.

TZEU’s services, including the provision of investment accounts, are available only in jurisdictions where we are legally authorized to operate. Currently, our services are offered exclusively to residents of the Netherlands. We do not offer or provide services to individuals or entities outside this country.

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