Multi-factor Authentication (MFA) is a more secure way to ensure logins are done by the account holder. You can use either an Authenticator App or receive an SMS (Text Message). Both ways will require you to submit a unique 6-digit code when logging into your trading platform or client portal. All TradeZero accounts are required to set up MFA.

If you get a new phone and have difficulty transferring your MFA to the new device, or you change your phone number, you will need to reach out to a TradeZero client service specialist, and they assist you in updating your account and setting up your MFA.