How Can We Help?

Account Information

Are accounts accepted from outside Canada?

Can I freeze or put my account on hold so I do not pay software fees?

Can you set a daily loss limit on my account?

Trading Platforms

Can I freeze or put my account on hold so I do not pay software fees?

Can you use the platform on Mac OSX?

Do I need funds in my account to select my trading software?

Fees And Rates

Does TradeZero charge any routing fees?

How can I always pay $0 in commission with my trades?

What are the short locate fees?

General Trading

Are there any restrictions or rules for trading?

Can I hold more than 2 to 1 equity after 4PM ET?

Can I trade on the TSX?

Short Selling

How are clients able to see what stocks are shortable?

What happens when I sell short a security and the stock is halted before I can cover my position?

What is the Short List?

Options Trading

How does TradeZero Canada handle options contracts on the expiration date?

About TradeZero

Does TradeZero Canada carry insurance to protect customer securities and funds from loss?

How can I become a TradeZero Canada marketing partner?

How does TradeZero Canada make money if it offers $0 commission?

Account Security

Multi-Factor Authentication