Support

Can I freeze or put my account on hold so I do not pay software fees?

Yes, your account can be placed on hold or switched to our ZeroFree platform so you do not incur any software fees when taking time away from trading.

Please make sure you make such request before 4 PM ET on the last business day of the month.

Still have questions? We're here for you!

Live Chat: Get instant help with our 24/7 x 365 live chat support.

Phone: Call us at +1-866-995-9585 (Monday-Friday, 7AM-5PM ET). We always pick up.

Email: Send your queries to support@tradezero.ca and we'll get back to you promptly.