Yes. Hotkeys are available on all platforms. Instructions for creating Hotkeys can be found in each platform’s user manual.

Please note that Hotkey settings do not transfer between platforms, so you will need to set them up separately on each one.

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 Get instant help with our 24/7 x 365 live chat support. We always pick up.

 Call us at +31 20 244 6898 (Monday - Friday, 9:00 - 18:00 CET).

 Send your queries to support@tradezero.nl and we'll get back to you promptly.

Accounts cannot be placed ‘on hold.’ However, TradeZero Europe offers free trading platforms, and you may switch from a paid platform to a free option at any time to avoid platform fees.

To ensure you are not charged for the following month, please submit your switch request by 16:00 ET on the last business day of the current month.

Yes. ZeroWeb and ZeroFree can be accessed through standard browsers Google Chrome or Mozilla Firefox. We recommend avoiding Safari due to known performance issues.

ZeroPro, however, requires a Windows environment. To use ZeroPro on a Mac, you would need to run it through a Windows emulator such as Parallels Desktop.

Yes. To enable platform selection, a minimum account balance of USD250 is required.

Paper trading is a simulated trading experience that allows you to practice buying and selling stocks, options, and other securities without using real money. It’s a risk-free way to test strategies and build trading confidence.

TradeZero's paper trading platform gives you access to real-time NASDAQ Basic market data, advanced trading tools, and full platform functionality for one month. Use this period to test your strategies, explore key features, and get familiar with the platform before moving to a live account.

Is TradeZero Paper Trading 100% free to use?

Yes, TradeZero’s paper trading is free and available for one month. During this period, you’ll have access to all platform features, real-time NASDAQ Basic market data, and trading tools at no cost. After 30 days, your paper trading account and market data access will expire. To continue to have access to Paper Trading, you will need to open and maintain a funded account.

How to access Paper Trading on TradeZero?

To start paper trading, sign up for a free Paper Trading account with TradeZero by clicking on one of the buttons above. The registration process takes just 1 minute, and once completed, you can log in to your Paper Trading client portal.

How long can I use the Paper Trading account, and what features are included?

You can use your Paper Trading account for 30 days from the time you sign up—completely free, with no obligation. During this time, you'll have access to the full suite of features available on the platform of your choice (ZeroPro, ZeroWeb, ZeroFree, or ZeroMobile), including:

Simulated trading of stocks, options and more

Short selling tools, including simulated locates

To continue using Paper Trading beyond the 30-day trial, simply maintain a funded live account.

What happens to my Paper Trading account, if my funded account balance drops to $0?

After your initial 30-day period, you must maintain a balance of at least $250 to continue accessing your Paper Trading account on a month-to-month basis. If your balance falls below $250 at the end of any calendar month, your Paper Trading access will be revoked.

If I lose access to Paper Trading, can I regain it?

Yes. To restore your Paper Trading access, simply refund your account back above the required minimum. Once your balance is refunded, you can relink your Paper Trading account and resume paper trading—free of charge.

You can review the Terms and Conditions by clicking 

Go to tradingview.com, click the member icon in the top right-hand corner, and then hit the “Sign In” button, choosing your preferred verification method. Don’t forget to get acquainted with the community, news, and market screeners.

TradingView is compatible with all modern browsers and has a Desktop and Mobile app that you can download from TradingView’s website.

After connecting to TradingView, your brokerage will still operate all your account transactions — including deposits and withdrawals.

Integration is free for our clients; only standard brokerage fees and commissions apply. You can also purchase one of TradingView’s Premium Plans for advanced traders.

CPU: Intel Core i3, AMD Ryzen 3, or equivalent

Internet Connection: 25 Mbps download speed (suitable for basic trading activity)

Recommended Specifications (for optimal performance):

RAM: 8 GB or higher (increase RAM if using multiple monitors)

CPU: Intel Core i5/i7 or equivalent/better

Internet: Wired (Ethernet) connection recommended over WiFi for stability

Download speed: 65 Mbps or higher (recommended for active trading)
Latency (Ping): 30 ms or lower

Note: ZeroPro is not compatible with Mac OS. For Mac users, please refer to the requirements for ZeroWeb or ZeroFree.

Platform fees are billed on the 1st of each month. If you subscribe after the 15th, the fee will be prorated for that month. 

To avoid being charged for the following month, any platform cancellations or changes must be submitted by the last business day of the current month.

The Client Portal updates account balances once per trading day at 22:00 ET.

Profits, losses, commissions, and other fees are reflected in the balance after trades have settled.

The trading platform, on the other hand, updates profits, losses, and locate fees in real time, which may cause temporary differences between the two.

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